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Kuehne & Nagel (K&N) have been using Impatex's Customs software for nearly 25 years, since Direct Trader Input (DTI) was first introduced at Felixstowe in 1983. Since then, the company has introduced our software at all seafreight and airfreight offices for DTI and ERTS.
However, whilst the systems worked well at each office, the cost of all the comm lines, particularly the X25 lines to CCS-UK, were huge. Also, there was a need to interface to their DCS (now 4Soft) forwarding software, and integrate their Duty Management functions. The answer was to migrate from our DOS-based MCS software at each office to a centralised Terminal Server (TS) system using our Windows-based Customs Manager software. Visual Exports was initially implemented on the TS with the introduction of the New Exports System in 2002, with DCS using our Generic Interface to transfer their data, which saves a lot of time and transcription errors. The next project, completed in 2003, was to migrate from their Grosvenor Duty Management System to Visual CFSP and Visual Warehousing, which was more suited to K&N as a bureau operator and also enabled them to process their Simplified Frontier Declarations (SFD's), which is used to update their SDI's. Lastly, Visual Broker was introduced in 2004 for airfreight DTI and ERTS linked directly to CCS-UK, followed by seafreight DTI via CNS and MCP, with the Generic Interface to be used to automatically update the DCS software with details from cleared entries processed by our software. From a fragmented, decentralised set of old systems, K&N have now achieved a modern, integrated, centralised Customs Management system, linked to their DCS forwarding system, and are saving a huge amount annually as a result. |
Available Case Studies
DHL DSV Exel Hellmann International Kuehne & Nagel Panalpina SDV TNT Freight Management UTI |
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