The leading supplier of Customs and freight forwarding software in the UK


Integrated Customs for Europe (ICE) is aimed at larger, multi-national ‘Corporate’ forwarders with their own global forwarding software, looking for a pan-European system for frontier Import, Export and Transit Customs, combined with Duty Management for CFSP, Bonded Warehousing and Customs Processing with Economic Impact (CPEI)

Functions include:

  • Pan-European Customs
  • Multi-Lingual & Multi-Country
  • Frontier Import, ERTS & Export Customs
  • New Computerised Transit System (NCTS)
  • Excise Movement and Control System (EMCS)
  • Registered Excise Dealers and Shippers (REDS)
  • Customs Freight Simplified Procedures (CFSP)*
  • Bonded (Customs) & Excise Warehousing*
  • Inward Processing Relief (IPR)*
  • Processing under Customs Control (PCC)*
  • Outward Processing Relief (OPR)*
  • * via Customs Manager pending ICE

What is unique about ICE is that it has been designed from the outset to cater for pan-European Customs, and whilst it is being used by most of the major UK ‘Corporate’ forwarders, as well as Customs Brokers and Traders, it will soon be able to provide pan-European Customs and reporting.

Help & Support

Our Customs software is used by over 80% of the major ‘Corporate’ forwarders in the UK, who expect the highest level of support and help.

To that end, we provide 24/7/365 Support, which is also available to our hundreds of ‘Independent’ forwarder customers using our NetFreight software.

Services provided:

  • 24/7/365 Support
  • BIFA qualified support staff
  • Electronic Program Updates
  • Real-time Tariff Updates
  • Online Help Guides
  • HMRC Contact via AFSS
  • CCS-UK Interface
  • CNS Interface
  • MCP Interface
  • Pentant Interface
  • EDCS Interface
  • XML Interface

At Impatex we believe that customer support is as important as the software itself. Given our market-leading NetFreight and ICE software, this is complemented by our market-leading customer support to all our ‘Corporate’ and ‘Independent’ customers of ICE and NetFreight.


NetFreight is a multi-modal, freight forwarding and logistics software package aimed at the independent freight forwarder looking to combine freight management, Frontier Customs, warehouse management and CRM, all in one user-friendly integrated web-based software system rented at an affordable charge per concurrent user.

Functions include:

  • Air, Ocean, Road, Courier & Domestic
  • UK, US & EU (soon) frontier Customs
  • Warehouse Management System (WMS)
  • Customer Relationship Management (CRM)
  • Online Bookings/Quotes with Track & Trace
  • Comprehensive Rates for fast quotes
  • Quotations with Job Conversation
  • Multi-Currency Invoicing & Job Costing
  • User-definable Permissions & Milestones
  • Comprehensive Audit Facilities
  • User-definable Documents & Reports
  • Document Storage & Retrieval

What is unique about NetFreight, is that it is fully web based, and can be accessed by any web-enabled device, like a tablet or a smart-phone, though can run from your own server, or third party server rather than from the ‘Cloud’, thereby giving you total control of your own data.